Terms of Service

Last Updated: October 14, 2025 | Effective Date: October 14, 2025

1. Acceptance of Terms

By accessing or using StoneOS ("the Service"), a product of OLA Group Technology LLC ("we," "our," or "us"), you ("the User," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.

By connecting your QuickBooks Online account to StoneOS, you specifically agree to the QuickBooks Integration Terms outlined in Section 4.

2. Description of Service

StoneOS is a cloud-based stone fabrication management platform designed for stone fabrication showrooms. The Service includes:

Stone catalog management
Customer quote and estimate generation
Order processing and tracking
Integration with QuickBooks Online (optional)
Wholesale material ordering
Analytics and reporting

3. Account Registration and Security

3.1 Account Creation

You must provide accurate and complete information during registration
You are responsible for maintaining the confidentiality of your account credentials
You are responsible for all activities that occur under your account
You must notify us immediately of any unauthorized access or security breach

3.2 Account Eligibility

You must be a legitimate business entity in the stone fabrication industry
You must be at least 18 years old
You must have legal authority to enter into this agreement on behalf of your business

4. QuickBooks Integration Terms

4.1 Authorization and Consent

By connecting your QuickBooks Online account to StoneOS, you:

Authorize StoneOS to access your QuickBooks company data on your behalf
Grant us permission to create, read, and update customers and invoices in your QuickBooks account
Consent to our storage of OAuth access tokens and refresh tokens securely in our database
Acknowledge that we will receive webhook notifications about payment events in your QuickBooks account

4.2 What StoneOS Can Do with Your QuickBooks Account

Once connected, StoneOS will:

Automatic Actions (Without Asking You Each Time):

Create new customers in your QuickBooks account when new customers place orders
Create invoices in your QuickBooks account when orders are confirmed
Update order status in StoneOS when payment is received in QuickBooks
Sync customer information between StoneOS and QuickBooks

What StoneOS Will NOT Do:

Delete invoices, customers, or other data from your QuickBooks account
Modify existing invoices or customers without your explicit action in StoneOS
Access your bank account information or initiate payments
Share your QuickBooks data with third parties (except as required for platform operation)

4.3 Dual QuickBooks System

StoneOS operates a dual QuickBooks integration:

Your QuickBooks Account (Showroom Tier):

You connect YOUR QuickBooks Online account to StoneOS
We create customer invoices in YOUR account on your behalf
You receive payments from YOUR customers through your QuickBooks account
We do NOT have access to your bank accounts or payment methods

Our QuickBooks Account (Admin Tier - Wholesale Billing):

WE (OLA Group Technology LLC) maintain our own QuickBooks account
We create wholesale invoices in OUR account to bill YOU for stone materials
Your showroom information is stored as a customer in our QuickBooks account
This is standard supplier-to-customer invoicing practice

4.4 Token Management

Access Tokens: Valid for 1 hour, used to access your QuickBooks data
Refresh Tokens: Valid for 100 days, used to obtain new access tokens
Token Security: All tokens are encrypted and stored securely
Token Expiration: You will need to re-authorize after 100 days if no activity occurs

4.5 Disconnecting QuickBooks

You can disconnect QuickBooks at any time by:

Clicking "Disconnect QuickBooks" in your StoneOS dashboard settings
Revoking access through your QuickBooks account settings

Effect of Disconnection:

We will immediately stop accessing your QuickBooks account
All stored OAuth tokens will be deleted within 24 hours
Automatic invoice creation will stop
Previously created invoices will remain in your QuickBooks account
You can still use StoneOS without QuickBooks integration

4.6 Data Accuracy and Your Responsibilities

You are responsible for reviewing all invoices created in your QuickBooks account
You must ensure pricing and customer information in StoneOS is accurate
We are not responsible for incorrect invoices due to inaccurate data entry in StoneOS
You should maintain regular backups of your QuickBooks data

⚠️ Important Compliance Notice

By using the QuickBooks integration, you agree to comply with Intuit's Terms of Service and QuickBooks Online Service Agreement. Your use of QuickBooks Online is governed by Intuit's terms, available at https://quickbooks.intuit.com/legal/

5. Payments and Billing

5.1 Subscription Fees

Subscription fees are billed monthly or annually as per your selected plan
All fees are non-refundable unless otherwise stated
We reserve the right to modify pricing with 30 days' notice

5.2 Wholesale Material Orders

Stone material purchases are invoiced separately from subscription fees
Payment terms are net 30 days unless otherwise agreed
We may create invoices in our QuickBooks account for wholesale orders

6. Acceptable Use Policy

You agree NOT to:

Use the Service for any unlawful purpose
Attempt to gain unauthorized access to other users' accounts or data
Reverse engineer, decompile, or disassemble any part of the Service
Upload viruses, malware, or malicious code
Attempt to interfere with or disrupt the Service
Use the Service to compete with us or create a competing product
Share your account credentials with others

7. Data Ownership and Portability

7.1 Your Data

You retain ownership of all customer data, orders, and business information you input into StoneOS
You can export your data at any time
Upon account termination, you have 30 days to export your data before it is deleted

7.2 Platform Data

We own the StoneOS software, platform, and intellectual property
We own aggregate anonymized usage statistics

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

The Service is provided "AS IS" without warranties of any kind
We are not liable for any indirect, incidental, consequential, or punitive damages
Our total liability shall not exceed the amount you paid us in the past 12 months
We are not responsible for data loss due to your failure to maintain backups
We are not responsible for errors in invoices created in QuickBooks due to incorrect data in StoneOS